Widespread Problem

Over £225 billion is owed to SMEs in Britain in late payments

Cashflow Impact

49% of UK SMEs were cash-flow negative in July 2019 largely because of overdue debt

Time Consuming

Credit Control is slow and time consuming – taking you away from your business

Persistence Pays

Our approach guarantees that polite, persistent enquiries deliver cash faster

Nuvem9’s Virtual Credit Control Service

We offer a Virtual Credit Control service, carrying out all customer communications on your behalf, in the same tone as if it were from you.

Our polite and persistent approach will ensure that we bring down your overdue balances and generate cash, fast!

Features Important Parts of our Work!

Saved Time

Cashflow Boost

Reliable Receipts

Improve Customer Relationships

Xero Integration

How does it work?Our Workflow

We use Chaser.io to build a robust virtual credit control service to meet the needs of your business. We customise this to ensure:

  • Customised email templates to fit your company’s tone and brand
  • Segregated email lists to ensure different customer groups are handled effectively
  • Full CRM records of all communications for you to review anytime and anywhere
  • Regular reporting
  • Thank you messages for receipts
  • Follow up phonecalls and legal support where required

At all stages we ensure we maintain the human touch.

About ChaserAll About Chaser

Chaser provides the tools to effectively automate chasing customers to pay their invoices without losing the human touch. It gives you the insights to better decide which customers to grant credit to and how best to chase up your customers to pay their invoices.

Contact UsContact us today for a free demo and consultation

Does saving time on your business and generating cash seem like something you’d like to know more about?

Contact Form

NUVEM9 PackagesWe offer a flexible pricing structure to suit your business needs

Set-Up Only

  • £300+VAT
  • We set you up and train staff
  • You run with the process
  • Small ongoing support and management fee optional (£100 + VAT / month)


  • Fully Outsourced
  • Up to 50 emails pm
  • 1 customer group
  • 1 basic email template
  • Estimated 150 mins on 1 monthly chase plus reporting and analysis
  • £200+VAT
  • (inc £25+VAT Chaser Licence)


  • Fully Outsourced
  • Up to 200 emails pm
  • Up to 3 customer groups
  • Up to 3 email template groups
  • £300+VAT
  • (inc £65+VAT Chaser Licence)


  • Fully Outsourced
  • Over 200 emails pm;
  • Up to 10 customer groups and up to 10 email template groups
  • Additional: customised reporting, analysis
  • £500+VAT
  • (inc £85+VAT Chaser Licence, up to £225+VAT Chaser Licence for enterprise)

Nuvem9 Guarantee

if our Virtual Credit Control Service does not
deliver you a reduction in overdue debt with
30 days we will charge nothing!

Contact Us Today To Make An Inquiry